15 years in commercial leadership. Here's what I actually learned
15 years in commercial leadership. Here's what I actually learned.
1. Growth requires structure, not just headcount.
2. Distribution beats product in any commoditized market.
3. The comp plan is your real strategy.
4. Forecast accuracy is an operational maturity metric, not a sales metric.
5. Hero cultures feel fine until the hero leaves.
6. The QBR cadence is the highest-leverage commercial intervention available.
7. Most pipeline reviews are status updates.
8. The wrong distributor costs you 18 months.
9. Operator mindset is a mindset, not a job description.
10. You can't manage what you can't measure. But measuring too many things is the same as measuring nothing.
11. Leading metrics predict. Lagging metrics report. Most orgs only track lagging.
12. The first 90 days after signing a partner decide everything.
13. Process documentation is the asset that makes a business sellable.
14. A lean team that knows what it's doing beats a bigger team every time.
15. You can't fix a broken engine by stepping on the gas.
Still learning.