Don't know what to focus on as a B2B commercial operator?
Don't know what to focus on as a B2B commercial operator?
Here are 21 things worth your attention:
1. Document your sales process
2. Build a distributor scorecard
3. Install a weekly deal review cadence
4. Align your comp plan to the right outcomes
5. Track pipeline coverage, not just pipeline size
6. Measure forecast accuracy, not just forecast
7. Build a 90-day partner onboarding structure
8. Define your ICP with teeth (what you say no to)
9. Run a quarterly business review that actually moves deals
10. Map which layer of the revenue engine is weakest
11. Separate demand generation from pipeline conversion
12. Build a retention motion that's not just renewal calls
13. Track NRR, not just new logo growth
14. Remove the distributors who won't be measured
15. Fix the comp plan before hiring more reps
16. Build the process documentation before you need it
17. Run a moat audit: what takes 10 years to replicate?
18. Track net retention at 12 months by segment
19. Build the succession plan for your top rep
20. Publish one defensible opinion about your market weekly
21. Audit your incentives against your actual strategic priorities
Creating commercial systems is less about creativity and more about discipline.
Save this and revisit when you're stuck.